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Frequently Asked Questions

Frequently Asked Questions

The most frequently asked questions and answers about our products and systems.

1. What is a pergola?
Pergola systems are aesthetic and functional structures that provide protection against sun, rain, and wind in outdoor living spaces. Manufactured from aluminum, wood, or steel profiles, pergolas are widely used in balconies, terraces, gardens, and commercial areas. They feature motorized retractable roof louvers that can be adjusted according to weather conditions.
2. What is a bioclimatic system and how does it work?
A bioclimatic system is a smart pergola system that controls sunlight and airflow through an adjustable louver system. Motorized louvers can be adjusted between 0-135 degrees, providing full closure in rain and ventilation at the desired angle in sunny weather.
3. What is the difference between a bioclimatic and a classic pergola?
Classic pergolas have a fixed roof structure, while bioclimatic pergolas offer automatic control according to weather conditions with their adjustable louver system. Bioclimatic systems can also include additional features such as LED lighting, heater, and sound system integration.
4. Are glass balcony systems safe?
Yes, the 8mm-10mm thick tempered glass used in glass balcony systems is extremely resistant to impacts. In case of breakage, it breaks into small, harmless pieces instead of sharp shards, ensuring safety. All our systems comply with TSE standards.
5. What is the difference between folding glass and sliding glass?
Folding glass systems allow panels to fold for 100% opening, while sliding glass systems allow panels to slide on tracks to open. Folding systems are preferred in areas where full opening is desired, while sliding systems are preferred in spaces where more practical and quick operation is needed.
6. How does the guillotine glass system work?
Guillotine glass systems work by moving glass panels vertically up and down. The glass panels can be easily raised and opened using counterweights or a motorized system. The slim profile design provides maximum visibility.
7. What is a zip screen and where is it used?
A zip screen is an exterior curtain system where the fabric moves within side rails using a zippered track system. It provides protection against sun, wind, insects, and rain. It is widely used in outdoor areas such as terraces, balconies, verandas, restaurants, and hotels.
8. What is the difference between a zip screen and a roller blind?
A zip screen provides full closure with its zippered track system, while a roller blind remains open on the sides. This makes zip screens much more resistant to wind and completely prevents insect entry. Zip screens are specifically designed for outdoor use, while roller blinds are generally used indoors.
9. What materials are used in pergolas?
Aluminum profiles are predominantly used in pergola systems. Aluminum is the most ideal material due to its lightness, durability, and corrosion resistance. Additionally, a wide range of color options is offered with electrostatic powder coating. For roof covering, polycarbonate, glass, or aluminum louvers can be preferred.
10. Does a glass balcony provide thermal insulation?
Glass balcony systems provide indirect thermal insulation by preventing wind and dust entry. Especially guillotine systems with double glazing options offer higher insulation performance. However, they do not fully replace a thermal insulation window system.
11. What are the price factors for bioclimatic pergolas?
Bioclimatic pergola prices vary depending on the size of the area, profile quality, louver type, automation level (sensors, motors), additional accessories (LED, heater, sound system), and installation conditions. You can request a free site survey for detailed pricing information.
12. Is the sliding glass system wind resistant?
Innovex Global sliding glass systems are resistant to high wind loads thanks to specially designed profiles and track structures. With the use of 8mm tempered glass and stainless steel accessories, long-lasting and safe usage is ensured.
13. How does a motorized pergola work?
Motorized pergolas are controlled by remote control. Roof louvers open and close with the help of a motor. They can also be supported with solar energy panels.
14. How is glass balcony maintenance done?
Glass balcony maintenance is quite easy. Glass surfaces are wiped with glass cleaner, and tracks and profiles are cleaned with a damp cloth. It is recommended to lubricate the moving parts with silicone spray 1-2 times a year. Regular inspection of seals ensures long-lasting use.
15. Which floors can guillotine glass be applied to?
Guillotine glass systems are generally preferred for ground floors and low-rise buildings. They can also be applied to high floors based on wind load calculations. The most suitable system is determined by project-based engineering calculations.
16. Are your products covered by warranty?
Yes, all Innovex Global products are covered by warranty. We offer up to 10 years warranty for profiles and structural elements, 5 years warranty for motorized systems, and 2 years warranty for glass and accessories.
17. How long does installation take?
Installation time varies depending on the size and complexity of the project. A standard glass balcony installation takes 1-2 days, and a pergola installation takes 2-4 days. Our expert installation team operates with the principle of fast and clean workmanship.
18. What is the delivery time?
For standard products, the production and delivery time is 15-25 business days from order confirmation. For custom size and design projects, this period may vary depending on the project details.
19. Which regions do you ship to?
As Innovex Global, we offer shipping and installation services to all provinces in Turkey. Additionally, we export to more than 30 countries in the international market.
20. Is there a free site survey service?
Yes, we offer free site survey and measurement services throughout Turkey. Our expert team examines your project on-site and offers you the most suitable system and price quote. You can reach us through our contact page to request a site survey.

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